Refund policy

Thank you for shopping with toolgokit ! We want you to love your purchase, but if something isn’t right, we’re happy to help with returns or exchanges.

Returns

We accept returns within 14 days of the delivery date. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In its original packaging

To start a return, please contact us at  hellotoolgokit@gmail.com with your order number and reason for return.

Please note that customers are responsible for all return shipping fees.

Exchanges

We do offer exchanges within 10 days of receiving your order.

If you need a different size, colour, or item, email us hellotoolgokit@gmail.com , and we’ll arrange your exchange once the original item is returned.

All exchange items must be unused and in their original packaging.

Customers are also responsible for the shipping fees when sending an item back for exchange.